Refund Policy

Our refund policy ensures your satisfaction with every purchase. We offer full refunds within 30 days of purchase for unused items in original condition. To initiate a refund, contact our customer service team with your order number and reason for return. Refunds are processed within 5-7 business days after we receive and inspect your item. Shipping costs are non-refundable unless the return is due to our error. For damaged or defective products, we'll arrange a replacement or full refund at no cost. Please note that personalised or custom items cannot be refunded. If you have any questions about our refund process, our support team is here to help.